• To get started, click on the branch you would like to work with:
• You will need to know at least one family member’s name and birth date, as it is stored in our database.  You will be asked to enter the last name, first name, e-mail address and password.  E-mail address and password do not have to exist in the system prior to the first log-in.  The e-mail address you enter will be stored on the account record of the family member you log in as.  Your password is automatically set to the first initial of your first name + first initial of your last name + date of birth (mmddyy). example for John Doe born 02/01/1968: JD020168.  We strongly recommend that you change your password after you log in the first time.

• You can update your address, phone number, e-mail address and web password by clicking the “My Information” button in the left menu bar.  When your information screen comes up, make your changes and click “Update Info”.  You cannot change your name and birth-date via the web. 
• We strongly encourage you to change the password on each family members record.  To keep things simple you may wish to make the password the same for all family members.  If you enter the same e-mail address and password for the entire family, the family member with the lowest numerical ID# (shown to the left of each name on the family list) is the record you will be on when you log in each time.

• Real Time
• All transactions done on-line are “real time” meaning that they happen directly on our server along with transactions that are taking place at our Welcome Center.
• Be sure you are on the participant’s record.
• When using our on-line services, activity is recorded on the record of the person whose name appears after the word “Hello:” at the top of the screen.  When registering for a program, be sure that the program participant’s name appears at the top of the page when selecting the program.  For parent/child programs, we consider the child the participant.

• We ask that you always click the “Log Out” button on the left menu bar of our web services site before closing your Internet window.  This is especially important if you have placed any programs in a cart but not “checked out”.  Programs left in a cart will be left in limbo if the on-line session is closed improperly.  This could leave valuable class slots unavailable to anyone, including you if you decide to return later to register.

• You do not have to log in to search for and view program information, however, if after searching you intend to proceed with registering for the program, we recommend logging in first as you can register only when logged in. The program search screen offers many criteria options for locating a program.

• More criteria equals fewer results. Not all fields need to be used for search.
• Description – This searches the Program Title, and is the most specific piece of criteria you can use to search for a program.  A program’s Title can be found on our website or in our brochures.  Titles can also often be found on most flyers.  If the program you want has several offerings, you will get a list of all of the classes and be able to compare times and availability before selecting a specific one.

• Any programs that match all of the criteria entered will appear in rows with various columns of information about the program(s).
• If you are not logged in, the last column will read “Browse Only”.
• If you are logged in, the last column’s offering will be based on the status of the program:
  • Check Box – This means that the program is open for registration for members of your status and there is space available in the program to register.  Clicking in the check box is the first step toward registering.
  • Check Box w/WAITLIST – This means the program is open for registration for members of your status but it is filled.  Clicking in the check box is the first step toward being added to the waitlist.
  • Time – If a time appears in the last column, then registration opens today for members of your status, but not until the time shown.
  • Date – If a date appears, then registration does not open for members of your status until the date shown.
  • IN CART – This appears if you already have the program in your cart.
  • REG CLOSED – The program is still current but registrations are no longer being accepted.
  • DISPLAY ONLY – The registration for this program must be done in person at the Y.

Back to the Top

• After your search results are displayed, click in the check box for each of the programs that you would like to register for, then click on the “Click Here After Selecting Your Program(s)” button at the bottom of the screen.  Programs set up as Quick Reg in our system will be sent immediately to your cart.  Programs that have questions or comments in the set up will be presented one at a time for you to respond and send them to the cart.
• We ask that you always click the “Log Out” button on the left menu bar of our web services site before closing your internet window.  This is especially important if you have placed any programs in a cart but not “checked out”.  Programs left in a cart will be left in limbo if the on-line session is closed improperly.  This could leave valuable class slots unavailable to anyone, including you if you decide to return later to register.
• When registering for a program, be sure that the program participant’s name appears at the top of the page when selecting the program.  For parent/child programs, we consider the child the participant.

• If you would like to make a payment, in full or in part, toward a program balance due, click on the “Programs/Balances” button on the left menu bar.  A listing of program registrations for the person you are logged in as (including 6 months of program history) will be displayed.  Those programs that have not been paid in full will show the words “Balance Due” in red in the status column.  Active Childcare roster records with a zero balance, but will have future billings, will display “Childcare Billing” in red in the status column.  By clicking on the red words you will be able to enter the amount you would like to pay toward the balance/future balance.

• Renewing a Membership
• An annual membership can be renewed on-line. Certain programs will require a membership to be current through the beginning or end of a program. In these cases, you would be notified that your membership needs renewal when attempting to register for those programs.