Frequently Asked Questions

What is the mission of the YMCA? To put Christian principles into practice through programs that build healthy spirit, mind and body for all.

 What is the cause of the YMCA? The Y is committed to strengthening communities. Every day, we work side by side with our neighbors to make sure that everyone, regardless of age, income or background, is provided with opportunities to learn, to grow and to thrive.

What makes the YMCA unique? The YMCA is values-based, character-building, nonprofit membership organization that plays a vital role in contributing to the community.  Our values of caring, honesty, respect and responsibility are in everything we do.  We plan our high-quality programs around essential elements to help kids grow up caring and responsible.  Our staff is caring, competent and experienced.  Our training includes safety, activity planning, CPR, First Aid and more.

At the YMCA, young people can develop new skills, increase self-esteem, and make new friends while having fun in a safe, nurturing environment.  Families can build stronger bonds, achieve greater work/life balance, and become more engaged in their communities.  People of all ages and abilities can build a healthier spirit, mind and body.

 

How do I get my membership card if I sign up online?

On your first visit to your Y, please stop at the Member Service Desk and you will receive a welcome packet, take your membership photo, and receive your id card.

What does my membership include?

Your membership gives you full access to the fitness centers, pools, a wide variety of free classes, free wellness orientation, Kids’ Corner, discounted programs and priority registration.

Are there additional charges?

There are over 180 drop in group exercise classes that are free and included in your membership, but there is an additional charge for swim lessons, sports programs, leagues and specialty programs such as Pilates and Personal Training.

What if I just want to take a class?

You do not have to be a member of the Y to take most of our fee based classes.  However, as a non- member you will pay a higher rate for the class.

Does the Y offer financial assistance?

The YMCA has a program called Membership for all which awards financial assistance to people who cannot afford a membership or take classes.  Money is raised through our Annual Giving Campaign each year.  Those interested must submit documentation of gross household income and a sliding scale is used based on income and number in the family.  Applications should be sent to the Membership Director for review.  You may access the Membership for All form here.

Can I use any YMCA?

The majority of our memberships are Association Memberships so you have access to all three of our locations; Punta Gorda, Franz Ross, and the North Port branch.

Can I use Ys when I'm traveling?

Many Y’s across the country participate in the AWAY (Always Welcome At the Y) program.

I’d like a trial membership.

We don’t offer trail memberships.  You are welcome to come in, take a tour and receive a free guest pass.

What if I want to cancel my membership after I’ve joined?

If you are on the monthly withdrawal, simply stop by the member service desk and ask for a cancellation form.  You are required to give a 30 day written notice.  If you paid in full, a request must be made in writing to the membership director and you must give a 30 days’ notice.  A prorated refund will be mailed to you from our administration office.

Do you offer different types of memberships?

Yes, the Charlotte County Family YMCA offers, adult, teen, young adult, household, and single-parent memberships

How do I pay for a membership?

Payment is by monthly bank draft.  You may also pay for a full year in advance by check or credit card.

Do I have to sign any long-term contracts?

No, YMCA memberships are on a flexible monthly basis.

Hold Policy

There will be a one-time $25.00 administration fee if you would like to hold (or pause) your membership for any reason.

A.W.A.Y. Program

If you are visiting our area and have an active Y membership at a Y outside our area will be given a one week free guest pass. After the one week you can purchase day passes for $5 (a 50% discount) or purchase of a part-time seasonal membership.

Can Y Members bring a guest?

Yes, the Y offers guest passes if you are companied by a Y member.

What is the Y’s Guest Policy?

Guests are welcome to use our facility for free on their first visit.  After that initial visit, guests may use the facility for $10 for adults or $5 for students/youth.

An AWAY member with a valid membership card from another YMCA may take advantage of 5 free visits per year; any additional visits will cost $5 per visit.

All guests must provide a photo ID each visit and sign in on a designated sign-in sheet that includes the release from liability.

How do you register for programs?

There are several ways to register for YMCA programs. Register in person at your nearest YMCA branch for membership, swim lessons, youth sports, and personal appointments. You can also register online at www.charlottecountyymca.com . Learn more about the wide range of our programs, classes and offerings by visiting www.charlottecountyymca.com.

Who can participate at the YMCA?

All people are welcome to participate in YMCA programs and use our facilities as members, regardless of race, ability, religion, sex, national origin, or income.  In upholding our commitment that “everyone is welcome”, we acknowledge and respect the range of beliefs in our community by modeling acceptance, inclusion, compassion and love.  We embrace the worth of each person and assist you in developing your unique gifts and abilities.  Please let us know about any special needs.

Does the YMCA provide childcare services while I work out?

Childcare services are available at our Kids’ Corners at select times during the day for members while they are visiting the YMCA.

 

Do I need to bring my own towel? Are there lockers in the changing rooms?

We do not provide towel services at our branches.  Lockers are available in the changing rooms, but you will need to bring your own lock and remove it when you are done.